With TextMagic, the days when only big businesses could use sophisticated SMS marketing and customer management operations are over. With features such as message scheduling and two-way SMS chat, Estonia-based online messaging service has made it simpler for small and medium-sized businesses to connect with, keep, and convert customers. But making software is a marathon, and many SMBs want more than TextMagic currently offers. For example, maybe it has a small carrier network that makes SMS delivery fail or take too long because it doesn’t have different price levels or because customer service is sometimes slow to respond. So these businesses need to look into other alternatives. Here are 12 or more TextMagic alternatives that are good alternatives. Some are just SMS Messaging Services, while others are more like Customer Relationship Management tools. But one thing is certain: you will find something that fits your needs. So let’s get to it.
12+ Best TextMagic Alternatives 2022 To Try
TextMagic Alternatives to try in 2022.
1. EZ Texting
The UI of EZ Texting is one of the few things that stands out right away to a new user. Even though that doesn’t mean TextMagic is hard to use (it’s not), people who have had trouble with it should find EZ Texting easier to use. EZ Texting has a simple layout, and you can add contacts at once or all at once by uploading a .xls, .csv, or .xlsx file. The software also has a copy/paste function, making copies easy. Integration with business software from outside operations like Google Sheets and HubSpot is also easy. With Zapier, you can connect EZ Texting to over 2,000 other web apps.
It lets you automate tasks between apps and increases the reach of your business, especially for owners who own eCommerce stores. If you want to try EZ Texting, you can get a free 30-day trial without a credit card. You also have 120 credits to send SMS messages. Then, if you enjoy what you see, there are four monthly and one-year plans you can pay for. This is combined with TextMagic’s way of charging by credits, so if you don’t want a monthly commitment, you can buy credits instead. This is one of the best TextMagic alternatives to try.
2. Sendinblue
Sendinblue is a good option for business owners and marketers who want everything TextMagic offers plus a few extra features. It has all of TextMagic’s best features, like two-way SMS chat, email to SMS, and the ability to connect the software to your website with SMS API. Sendinblue goes above and beyond by putting more digital marketing tools in one place. This means making Facebook ads, dividing customers into groups, and finding a way to make landing pages for each campaign. This is one of the best TextMagic alternatives to try.
All of this is included in the digital marketing software, and it also has powerful analytics and A/B testing tools that help businesses keep track of how their business is doing. Compared to TextMagic, Sendinblue’s payment system is also more flexible. Sendinblue has fixed monthly plans that can be changed based on the features you need, while TextMagic users buy credits per user. There’s also a free plan with unrestricted contacts and free email marketing for up to 300 emails per day. A great option for new businesses whose customer base is still growing.
3. ClickSend
Like TextMagic, ClickSend lets you send SMS texts to customers and employees for business and marketing purposes. And because it’s in the cloud, it integrates well with other apps, allowing businesses to reach more people and make their processes more efficient. But these similarities aren’t the only reason you want to use ClickSend as a TextMagic alternative. For example, users can track the progress of their campaign in Google Analytics, making it a one-stop shop for digital campaigns. Another point is that ClickSend offers different ways to send and receive messages. Besides SMS, MMS, and email, you can also send and receive memos by fax, letter, and phone.
This is especially helpful for businesses whose customers spend little time online or need to learn more about it. Also, unlike TextMagic, ClickSend SMS messaging is not limited to mobile text. From a single dashboard, users can send text messages through channels like WhatsApp, Facebook Messenger, and Apple Business Chat. Finally, even though the company offers a pay-as-you-go pricing system, they offer a free trial and a 14-day refund policy. If you are not happy with the service, ClickSend says it will return you your money back with no questions asked. This is one of the best TextMagic alternatives to try.
4. GoReminders
TextMagic’s auto-replies and text message scheduling are two popular features that help businesses save time when sending out appointment reminders. But they are part of a bigger picture and might not be as strong as many would like. GoReminders is worth a look for people in this group. It lets you send automated text and email reminders to customers, which lowers the chance that they won’t show up and increases your sales. In addition, the booking feature lets customers set up appointments and automatically confirm them.
You can change the services, locations, staff, and appointment volume that can be booked online. GoReminders works with both Google Calendar and iCal, and appointments are automatically synchronized with whichever calendar you use. The service can be used on iPhone, iPad, Android phones, and web browsers. It’s hard to switch from TextMagic for such an important part of a business. GoReminders is great because it has a 14-day free trial and good customer service to help you with any problems. This is one of the best TextMagic alternatives to try.
5. Twilio
Businesses, especially small to medium-sized ones that want to grow into large-scale operations, must be very flexible. Twilio is perfect for companies in this category because it is a developer platform for business communications. Twilio has programmable APIs for different functions, which TextMagic doesn’t. With TextMagic, the user can only do some, if not all, of the programmable work. Well, with support for different programming languages, you can change code samples for SMS functions like reminders, service changes, notifications, and marketing messages. With the Conversation API, you can create a two-way SMS channel with your clients, no matter where they are.
You can connect your custom conversation software to other business websites and apps. With Twilio, you can easily create your own TextMagic alternative that doesn’t have any issues with the software. This flexibility also applies to how it sets prices. It works on a pay-as-you-go basis, and the cost depends on the destination, the carrier, and the type of message you are sending. Also, there are discounts for buying a lot of it. Finally, the cost per text message goes down the more users you send to, making it a good option for companies with large databases. This is one of the best TextMagic alternatives to try.
6. Textedly
Textedly might seem like a worse TextMagic alternative, which has a 30-day trial because it only has a 14-day trial. But businesses have much to gain from the cloud-based mass text messaging service, which would be a hasty conclusion. One, the layout is simple and easy for owners and employees new to text messaging software to understand. The tabs are easy to understand, and the software can be used on both phones and desktops through the browser. This is one of the best TextMagic alternatives to try.
Two, Textedly lets users send longer texts than TextMagic’s standard limit of 300 characters. So you don’t have to pay extra to put many more copies in your messages. There is also texting on Instagram. So you can keep up with the customers and advertise new products from one central platform. The service also offers you as many subscribers as you want at any price. At $24 a month, it’s one of the cheaper options out there. Textedly is one of the best TextMagic alternatives, especially since it works with other business software your company already has.
7. Heymarket
Heymarket is a good TextMagic alternative if you want to talk to your customers through channels other than mobile text. The text messaging service offers you access to other channels, such as Facebook Messenger, Apple Business Chat, Line, and the website for your business. The Messenger channel is helpful if you already have a Facebook platform and want to keep up with messages from customers there. Also, when you create a time on Heymarket, you can choose how often you want to send a message and at what times. This is one of the best TextMagic alternatives to try.
Because of this, your campaign strategy is more flexible so that you can respond quickly to changes in customer needs. Heymarket can also help you manage your businesses, especially if you run small to medium-sized management with a dedicated marketing team. For example, you can give your employees access to certain clients and share your inbox and contacts with them. Users with permission can also send private messages through the platform, so they don’t have to use a different tool. The software also works with other tools to use the data you already have to grow your business. The Heymarket API integrates with HubSpot, Salesforce, Zapier, and more.
8. SimpleTexting
As an SMS text messaging service, SimpleTexting is a return to the simple plug-and-play TextMagic alternatives. As cloud-based software, it can be used on any device and anywhere. Other than that, TextMagic has all the bells and whistles that make it a good choice. Some features are two-way conversations, analytics to track how well your texts and emails are doing, and scheduled and automated texts. Also, because the dashboard is clean and easy to use, you can start your first campaign minutes after launching the program for the first time.
You only have to click less than five buttons to upload your list of subscribers and send a group of texts. But SimpleTexting stands out as a TextMagic alternative mostly because of how much it costs. It has eight different price levels that are good for many businesses and budgets. Each one has free incoming SMS messages, so you can get texts from your subscribers without allowing extra. Churches and other non-profits get a 15% discount on their fees, and everyone gets a free 14-day trial.
9. Routee
As a TextMagic alternative, Routee is a good choice for business owners who like working with well-known companies. Well, the SMS marketing company has been around for over 20 years, and Uber, Microsoft, and Western Union are among its clients. Because of its long history, it has some benefits, like a flexible pricing model that is one of the cheapest on the market. In addition, it has a network of more than 2000 carriers, compared to TextMagic’s network of more than 700 carriers, which guarantees high deliverability to almost anywhere in the world. This is a significant benefit for any business with a global focus.
Routee also integrates with a solution of the biggest names in business solutions and eCommerce. Zoho, HubSpot, WooCommerce, Amazon, and WordPress are some of these. Its marketing features include support for A/B testing, which lets you know which SMS copy is working and which isn’t. You can also use SMS surveys to find out what your customers think directly from them, and you can add call features to the surveys. These come with helpful customer service through email, a live chat that’s open 24/7, and phone support. Finally, even though it’s easy to use, Routee gives new users training through webinars, video tutorials, and a lot of written information.
10. Salesmsg
Salesmsg is reliable because CrossFit, Comcast, and The Ritz-Carlton are among its clients. But its services are only available in the US and Canada, which is limited compared to TextMagic’s global reach. Even so, Salesmsg is worth checking out for businesses that want to reach people in those countries. TextMagic has several features that are the same as other programs, and there is no need to make a virtual number. This is one of the best TextMagic alternatives to try.
With Salesmsg, you can talk to leads and customers using your landline number. And if you want to, you can make up local phone numbers that make it look like your business is close to home and help prospects trust you. It’s easy to use, just like TextMagic and other services. However, it might be too easy if you want more options and features. For example, you only need to use four tabs to get to your inbox, set up broadcast messages, and manage integrations. Salesmsg also has a call feature, complete with bells and whistles like call forwarding and call recording. A “calling analytics” feature also lets you track how each team member and phone number do on calls.
11. Bitrix24
Bitrix24 is an SMS marketing service that lets you do more than send and manage text-based conversations with customers. It is a tool that does everything. Bitrix24 has CRM, project management, HR management, and collaboration features. In addition, it has marketing tools that let you run multiple campaigns on different channels, like Google, Instagram, and Facebook ads, email, and text messages. You can track how well these ads work with analytics that measures bounce, open, and click-through (CTR). You can also find out which of your sales channels are doing the best with the help of sales analytics.
Because Bitrix24 works with many platforms, customer service and marketing teams can chat with customers on a single platform using IM and social media apps. As software for teams, Bitrix24 is free for as many users as possible and gives you access to both public and private chats and 5GB of online storage. Last, the software can take a minute to learn because it has many features. Bitrix24, on the other hand, offers videos, webinars, and documentation for self-learning and training for the whole company. There is also customer support available 24/7. This is one of the best TextMagic alternatives to try.
12. Avochato
You might be looking for a TextMagic alternative because the customer service could be better. If that’s the case, Avochato might be a better option. Several online reviews praise the company’s customer service. In addition, Avochato is great for businesses with a team system because it has many great features. For example, it has a shared inbox where customers and clients can talk to each other in real time. That includes support for MMS texts, so you can share product images and attachments when needed. There are also automated tags that help you understand more about your customers, divide them into groups, and match them with the right contact.
Marketers can ask customers for information and save their answers to each contact’s profile. This lets them make promotions more relevant to each person and improve the quality of engagements. It’s a benefit that stands out most when making campaigns. Instead of sending customers a bunch of impersonal messages, you can create automated campaigns that are tailored to each customer. Avochato offers several business communication tools, including Slack and Teams. It also has built-in Zapier triggers that let you connect your inbox to thousands of other apps.
13. Yotpo
Yotpo is a platform for SMS marketing that is made for eCommerce stores. So, the best thing about it compared to TextMagic is that it works with big eCommerce platforms like Shopify, BigCommerce, Walmart, Facebook, and Instagram. So you can get more customers to sign up for your SMS and email subscribers list. Yotpo also has a powerful segmentation engine that lets you create hyper-targeted campaigns for different types of customers. For example, through a single interface, you can create a campaign that sends different SMS messages to customers based on what they’ve bought in the past.
Yotpo also lets you set up automated texts that send messages based on what’s going on in real-time. Instead of sending messages automatically based on simple events, you can create texts responding to each subscriber’s actions. These are paired with analytics features that give you important business insights in real-time. For every text you send, you will know where your subscribers come from and other metrics like revenue, click-through rate (CTR), and return on investment (ROI). Also, some Yotpo features are free forever, which is better than TexMagic’s model of “pay as you go.”
14. TextUs
There are a lot of services that let you send text messages, so the best TextMagic alternative depends on what you need. TextUs is a good choice for businesses that want a tool that makes it easy for customers and employees to talk to each other and with customers. A lot of this has to do with how it works. Whether you work in marketing or are in charge of HR, it is easy for everyone to use. The service uses a tab system for conversations set up in different groups. You can save, star, or end a conversation, and each can be seen based on what you did.
When you start a conversation, there is a sidebar with information about each customer’s contact information and analytics. It gives interactions a real-time context, no matter which employee is there. Also, the analytical report has more information. You can keep track of different metrics, such as the number of messages sent and received, the response rate, the campaigns sent, and the percentage of delivered messages. TextUs supports multiple users, just like TextMagic. Its TextUs Next enterprise features, on the other hand, let you decide which teams and people can access what.
15. Klaviyo
Klaviyo is an all-in-one SMS marketing service for eCommerce businesses, just like Yotpo. It offers well and reliably with Magento, Shopify, and WooCommerce, as well as all the other big players. It also offers you directly connect to other platforms and business software with simple APIs. The service also offers signup forms like TextMagic to get subscribers to sign up for your email list. Klaviyo goes even further by giving you an easy-to-install code that lets you see how people use your website. So, you can give customers personalized suggestions based on what they’ve bought in the past.
Klaviyo also has automation built in and gives you the option to make your triggers and replies. Using the A/B testing feature of the service, you can find out which responses are leading to sales and which are the right buy signals. But it has the same pricing model as TextMagic, even though it has a lot in common with YotPo as an SMS marketing service for eCommerce. You only pay for the email and SMS contacts you use. A free option also lets you send 150 SMS messages to 50 contacts every month. This is one of the best TextMagic alternatives to try.
The Bottom Line:
SMS marketing is an excellent tool for marketers to connect with leads and customers. With a success rate well above 80%, it’s no wonder that many services are trying to help businesses get these kinds of returns. Even though TextMagic has proven to be reliable and has a large customer base. As a result, there are still a few customers who are happier for various reasons. These 12+ services are some of the best alternatives out there.
Even though the best doesn’t always mean the best for your team, Sendinblue is the one I would choose. It is the best mix of a standard SMS messaging service and a digital marketing tool that can do everything. It is cheap, easy to use, can be used by both new and old businesses, and has reliable customer service to help with any issues. No matter what you decide, one thing is certain. There are many great things to choose from.
